Today’s shoppers prefer to chat and text through a variety of different apps with businesses. Businesses must meet expectations of instantaneous responses and having to keep several apps open at once drags you down. Our communication tools make it simple to respond to customers instantly and effectively.
ChatHub is our unified messaging platform allowing salespeople to respond to messages from all classified sites. With quick chat responses from the mobile phone and no app to download, ChatHub is a simple to use communication tool similar to texting with family and friends. ChatHub allows our customers to engage, nurture, and convert shoppers. All ChatHub conversations can be read, transferred, and recorded into the CRM in seconds.
CarBo is TapClassifieds innovative AI virtual assistant answering shopper inquiries 24/7. Our AI assistant responds instantly to questions to engage and nurture customers. CarBo is intuitive and smart, gathering customer's preferences, contact information, and shares important product details. CarBo gets smarter with every conversation.
Chatter, a new website chat solution, provides businesses with accuracy, speed, and informative engagement to their website visitors. With Chatter, shoppers communicate with the business directly on the website or start a conversation over SMS, all routing to the dealership's CRM for attribution. According to the Facebook Messaging Survey, 63% of people across generations prefer to message than call or email. Chatter ensures you are not leaving leads on the table by not offering a webchat option for customers.
Business is competitive. Don't leave shoppers waiting for answers. TapClassifieds Auto Responder instantly replies to all incoming messages with a customized automated response. This communication can be configured to suit your business educating shoppers about your website, phone number, business hours, incentives, specials and more.
Customers leverage Leads Portal to track attribution (call/text) within their advertising campaigns across all mediums. Leads Portal will record and capture all calls and text messages into your CRM and our dashboard. Leads Portal is simple to deploy, measure, and track by campaign and publisher. Leads Portal can be supported as a stand-alone product.